DELIVERY PROCESS | Content
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In stock US warehouse items, despatched same business day.

FedEx and UPS Express Options available, please ask for quotation.

DELIVERY PROCESS

Delivery Process

As a rule, orders received by approximately 2 p.m. will be sent out the same day. Prerequisite is that the product has a USA FLAG and reads in Stock Orders received after 2 p.m. will be passed on to the selected delivery service (UPS, FED EX, USPS) on the following work day (Mon – Fri). We do not do partial deliveries.

Delivery service providers

  • US MAIL (USPS) Priority / Parcel Post OV
  • Federal Express (Fed Ex) Ground
  • United Parcel Service (UPS) Ground

  • Delivery Time

    Most items are shipped the next business day from when the order was placed. When you add an item to the shopping cart it will indicate the approximate stock level and if in stock in Europe or the USA warehouse. We recommend UPS shipping on all but the least expensive parts due to lack of tracking on postal shipments. Postal shipping is recommended for shipments to Puerto Rico, Mexico, Hawaii, Alaska, nearby islands, and FPO and APO addresses. Please note that we cannot insure postal shipments against damage or loss in transit, however, UPS and Fed Ex shipments are covered up to the point of delivery. UPS and Fed Ex shipments will be quoted at shipment.

    We try to ship the same day:

    Provided all items ordered are in stock, your order should ship within 48 hours of the date and time the order was placed. Orders placed during the weekend or on a holiday should ship within 48 hours of the next business day. The time it takes your order to arrive, after shipping, depends on the shipping method selected, as well as the destination. UPS / Fed Ex Next Day, 2nd Day, & 3rd Day air shipments are based on the date the order is fulfilled, not the date the order was placed. All UPS Fed EX shipping times (UPS ground, UPS Next day, UPS 2nd day, & UPS 3rd day) are based on Monday - Friday business days only. We do not accept rush orders online since we have to verify the complete order before we can guarantee shipment. Please call for rush orders. Weekends and holidays are not included. The ship time for US Postal Service Priority Mail is approximately 2-4 days after order is shipped depending on destination.

    Shipping Special Order or European Warehouse Items:

    Most orders ship from our main warehouse in Florida. Please notice the transit times on transit time maps above or refer to the UPS or USPS websites. If you order product that is located in Europe we estimate transit time to the Florida warehouse of plus or minus 10 days. You agree to wait until special ordered items arrive. Our shipping timeframe for these special items or Europe stock items begins the special order arrives in the Florida warehouse.

    Example:

    Order has 3 items in Florida and 1 item from Europe. We will ship immediate complete order upon arrival of the item located in the European warehouse. If you require immediate dispatch only order what is in the Florida warehouse. If you have any questions on how this work please call us: 786-866-8774

    At checkout the item is immediately ordered and shipped to the Florida warehouse and once it arrives it immediately ships to you.

    We will not ship incomplete orders nor take backorders.

    We only ship complete orders so if you order items in Florida and items in Europe you will have to wait until the complete order arrives to dispatch. If you need items immediately only order items from the Florida warehouse. We will not mix and match shipments nor add next day features for partial shipments. Please call us if you have a question.

  • Note: All orders refused at delivery for reasons other than error will be subject to a chargeback of actual freight charges.

  • Delivery Time

    All of our delivery options concern standard delivery times. We do not offer express delivery with guaranteed date of arrival. DHL and DPD guarantee delivery in Germany within 2-5 working days. In general, packages are usually received on the next working day, but this is not guaranteed! Please therefore refrain from sending any inquiries concerning the delivery of your order until after the first 5 working days after your products have been sent out. Once we send out your products, they have left our area of responsibility and a delivery search can only be initiated after 5 working days. Once we send out your product, you will receive a sent confirmation via email. You can then use these data to log on to our webpage and look up your delivery status under the menu option “My orders.” Here you have the opportunity to comfortably follow the delivery of your order and are able to check the location and approximate delivery time of your order. (This online option is available starting 4-6 hours after you have received your sent confirmation).

  • Note: deliveries can be delayed before and after holidays.

  • The above stated times are based on the experiences of the last year’s values. The internal processing time of your order cannot be guaranteed as the processing time can be delayed through high order influxes (e.g. season starts, Christmas) or delays in the supply delivery. With prepaid orders (advance payment option) and orders not done with PAYPAL, the shipment of your order will begin only after we have received payment. Therefore, please, keep in mind that banks also require time for transactions. Even if the money has left your account, it does not mean that it has already been transferred to our account.

    Should you have any questions please do not hesitate to call us or open a Support Ticket
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